COVID-19

Patient support services & the traffic light system

Patient safety is of the utmost concern for Leukaemia & Blood Cancer New Zealand (LBC). We will be following both DHB and government guidelines, while adhering to the Government’s vaccine mandate policy, for LBC Support Services.

Our Support Services will continue to operate under Aotearoa New Zealand’s current COVID-19 Protection Framework, however there will be key differences at each level. We will be following the settings below. Voucher support will continue to run as normal as it is an essential service.

Our team of Support Services Coordinators is still here to provide support as needed. Contact our Support Services team here.

ORANGE

Patient and whānau interactions

All patient services, whether offered at an LBC venue or an alternative venue, will follow Government policies and all safety protocol, including:

  • Face masks to be worn at all times
  • Social distancing of at least 1 metre between people is recommended
  • Hand sanitiser will be available and it is recommended to use when entering/exiting the group session

Support Groups

All support groups, whether offered at an LBC venue or an alternative venue, will follow Government policies and all safety protocol.

  • Face masks to be worn at all times
  • Social distancing of at least 1 metre between people is recommended
  • Hand sanitiser will be available and it is recommended to use when entering/exiting the group session

RED

Patient and whānau interactions

  • All patient services will be offered online.
  • Some one-to-one meetings in person may be allowed and assessed on a case-by-case basis.

Vouchers and financial assistance

  • Voucher support will continue.
  • Emergency financial and contactless shopping support will continue.

Support Groups

Online events only.

GREEN

Patient and whānau interactions

All patient services, whether offered at an LBC venue or an alternative venue, will follow government vaccine mandate policies and all safety protocol.

Support Groups

All support groups, whether offered at an LBC venue or offsite, will follow the Government’s vaccine mandate policies and all safety protocols.

Online support

COVID symptoms - what to expect and when to get help

Further resources

Ministry of Health COVID-19 Protection Framework

Up-to-date information about the current COVID-19

Te Aho o Te Kahu (Cancer Control Agency) updates

With Omicron now in our communities, the Ministry of Health has provided this chart on what each phase of their Omicron response entails and what it means for you. The Ministry of Health website has further information.